San Diego State UniversityDepartment of Psychology
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Jeffrey M. Conte


         Conte, J. M., Ringenbach, K. L., Moran, S. K., & Landy, F. J. (2001). Criterion-validity evidence for time urgency: Associations with burnout, organizational commitment, and job involvement in travel agents. Applied H.R.M. Research, 6, 129-134.

Abstract

This study presents criterion-related validity evidence for time urgency as it relates to burnout, organizational commitment, and job involvement in the travel industry.  The sample consisted of 393 travel agents who were employed in various agencies across the United States.  Results indicated that time urgency subcomponents (eating behavior, competitiveness, speech patterns, task-related hurry, and general hurry) were significantly associated with burnout, organizational commitment, and job involvement. (Copyright 2001, Applied Human Resources Management Research).

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