San Diego State University
Department of Psychology
Jeffrey M. Conte
Jacobs, R. R.,
Conte, J. M., Day, D. V., Silva, J., & Harris, R. M. (1996). Selecting
bus drivers: Multiple predictors, multiple perspectives on validity, and
multiple estimates of utility. Human Performance, 9, 199-217.
Abstract
Hypothesized that improved selection techniques that screen out undesirable
drivers and select applicants with the potential for lower absenteeism
rates and safer driving behaviors should result in more cost-effective
operations. Criterion measures were developed to assess the validity of
a variety of measures that might aid in the forecasting of job performance
for 864 bus operators representing 9 bus properties. Job analysis information
converged on a tripartite theory of performance that can be described as
requiring a bus operator to "Be There, Be Safe, and Be Courteous." A predictor
composite was created that successfully predicted supervisory ratings of
performance and objective absence and accidents. Utility analyses indicated
that the predictor composite could be employed to reduce the overall operating
expenses of bus transit agencies by over 500,000. (Copyright 1996, Lawrence
Erlbaum Associates, Inc.).
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